Data Protection

We implement reasonable security measures to protect your personal information and laboratory data from misuse, interference, loss, unauthorized access, modification or disclosure. These measures include:

• Encryption of data in transit using industry-standard protocols
• Secure authentication mechanisms for user access
• Regular security assessments of our systems
• Access controls to limit data access to authorized personnel only
• Secure cloud infrastructure through reputable service providers

Data Storage

Your data is stored using secure cloud infrastructure provided by third-party service providers. These providers maintain their own security certifications and compliance standards.

For more information about how we collect, use and store your data, please refer to our Privacy Policy.

User Responsibilities

Security is a shared responsibility. You can help protect your account and data by:

• Using a strong, unique password for your account
• Keeping your login credentials confidential
• Logging out of your account when using shared devices
• Notifying us immediately if you suspect unauthorized access to your account
• Keeping your contact information up to date so we can reach you about security matters

Security Incidents

In the event of a data breach or security incident that affects your personal information, we will:

• Investigate the incident promptly
• Take steps to contain and remediate the issue
• Notify affected users in accordance with applicable laws
• Cooperate with relevant authorities as required

Reporting Security Issues

If you discover a security vulnerability or have concerns about the security of our service, please contact us immediately at:

Please do not publicly disclose security issues until we have had an opportunity to address them.

Limitations

While we implement reasonable security measures, no system can be completely secure. We cannot guarantee the absolute security of your data, and you acknowledge that:

• You use our service at your own risk
• You are responsible for maintaining backups of critical data
• We are not liable for unauthorized access resulting from circumstances beyond our reasonable control

For more information about our liability limitations, please see our Terms of Service.

Updates to This Policy

We may update this Security page from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for the latest information about our security practices.

Questions

If you have questions about our security practices, please contact us at: